Answer Connect is an answering service available for companies especially medium sized ones. It also offers appointment scheduling and order processing. The company is based in Portland, Oregon, USA.
Features and Benefits
There are a lot of benefits your business can get when you sign up for this service. Calls to your office will be routed to a call center. The call agents will then answer up to five frequently asked questions about your business, like the product or service you are offering, the prices, etc. With the help of Answer Connect agents, you can take up customer calls inquiring about the latest campaign your business has. You don’t need to employ people just to take calls from prospective customers.
Moreover, the agents are perky and welcoming. They are trained to provide excellent, professional services. Your customers will be happy and encouraged after talking to Answer Connect’ call agents.
You can also tap one of the agents as your virtual assistant who can do tasks like surveying recent customers to know how satisfied they are with your product or service. They may also dispatch calls in urgent situations.
Answer Connect can also schedule appointments through the free online appointment calendar called SetMore.